They're offering to give me back 2344.5 of 6537.61  USD lost from a good faith effort to close a position. I am guilty of hitting close more than once, but I refreshed before doing so and the info displayed in the browser obviously did not indicate that previous market orders had gone through (otherwise their engine would have bounced the new orders because they're not supposed to stack). I got caught in a loop of confusion where i was a short then a long etc, but since their web server was feeding me wrong info during the crash I feel wronged by bfx. I do not know how to respond to the offer.