Excuse me,

Please do your homework before posting possibly damaging mis-information threads like this.

As a matter of fact we have one of the best track records in this business for customer service and support.

We are one of the only if not THE only FPGA/ASIC mining unit company that is reachable by telephone, and we also have a live 24 hour support channel on the FreeNode IRC network - #BTCFPGA

I actually pay employees to sit there and to provide technical support to customers FOR FREE.

We have been selling (and shipping) High Efficiency Bitcoin mining devices since May of 2012 and hundreds of satisfied customers who love their BTCFPGA mining products.


I apologize if you feel I did not respond in a timely manner, if you would like to get a refund please let me know and I will process it immediately.

Otherwise please change the title of this incorrect and misleading forum thread.

Thank you

Tom
BTCFPGA.com