Leinaded: The ERR chain is br0ken, that's hardly the pools fault.
Balance is added to your account as the blocks mature, if the chain is stale, so is the confirmations on blocks, when the blocks don't get confirmed, I cant credit them to your account. Simple as that.
If it was a misunderstanding on my part I apologize but why didn't you say that the chain was broken when I made this question to you on your pool's chat several days ago? I think I remember clearly how you answered:
"In my server I have not registers of hashes of ERR submitted by your client so I can't credit ERR to your account". What I concluded by your explanation is that you hadn't any proof that I had mined ERR in your server so I wasn't going to receive a single ERR. Not that the blockchain was broken and I had to wait till it fixes to receive them.
You didn't mention anything of what you're writing here today, on top of that with FST happens the same, the chain is broken and your pool's user area clearly notifies there are transactions of FST pending waiting for blocks to be confirmed. But strangely enough with ERR there are no notifications as with FST. Also I receive small transactions of coins I haven't mined at all maybe because of the error in your server you mention.
I'm sorry if my review upsets you but I tried to be as impartial as possible listing the pros and cons, one of the pros being how you answer promptly (about a day) to questions in your chat, not many pools have this useful feature.
Imo maybe you should admit that if you credit altcoins later than other pools, credit altcoins clients have not mined (although from an error in your server) and your website notifies a broken chain in some cases but not others, and being confusing on the chat when users want to know why the altcoin isn't being credited to their accounts, those are flaws in your pool and if I want to give a thorough review I have to mention them.
If you step up and are working hard to improve your pool that will speak in your favor and users will realize that the owner is putting good effort in his pool. If you only get upset at constructive criticism and do not take action to improve it will only make more people choose other pools.
Missunderstandings happens.
I can only assume that you are "FuLuShou" on the pool as that is the only person I have talked with regarding ERR.
Just because you can't scrollback too much in the chatbox, doesn't mean the chat messages vanished.
'FuLuShou', 'Hi Bejjan. I have some doubts about how transactions are being done in your pool. Do u have a sec?'
'FuLuShou', 'I've been mining ERR there last two days but my balance hasn't changed at all and no registered transactions either. Today I've changed to MOON and my balance has grown already. What happens with my ERR shares? My sharerate has been 99,4% on average all working perfectly. Also why I'm receiving little fractions of coins in my balances that I haven't mined like NOTE or others similar to it?'
'Bejjan', 'FuLuShou. the transactions page is a little unclear, I'm aware of that, the original layout was from MPOS, and I handle transactions similarly. mining rewards are "Credits", if they are "Paid: no", that means that specific reward has not yet been included in a payout transaction, once a payout is done for a credit, it is hidden from the trasaction-list and the payout adress is listed instead'
'Bejjan', 'you can click on almost every transaction and see where exactly they come from'
'Bejjan', 'down to which block, how many shares etc etc etc'
'FuLuShou', 'Tnx for the info but is not just "unclear" my ERR shares don't appear at all in my transactions ("Paid: no" or not), balances or wallet outside the pool. Is like if I'd had never mined ERR. Can you check my account and solve this problem?'
'Bejjan', 'FuLuShou, no ERR block has been found yet where your shares are include, rest assured though that you do have shares mined for ERR, and I see them in the database. After a block is found, and the rewards are distributed, it will show up in transactions.'
As for your "constructive criticism", saying things like...
I wouldn't recommend this pool to any friend since there's danger of your hash power not being registered by the pool although the miner reports new hashes being submitted.
is not very cool..
/Bejjan