I think this is mandatory! You mean that btcjam does not chase the defaulter in any way? It passes it along to investors?
Correct - and most users walk away rather than go to court for what is (usually) a small amount. BTCJam doesn't care - they get their cut up front.
In Canada, it's actually very easy to collect on a debt certificate. Just simply file it in court and you get your money - the defendant has no chance to provide a defense because he/she has already lost.
I started up a website called coindebt.ca and even then I couldn't find enough interested people to make it work.
That's why you always need collateral.