Anyone experienced this too?

I just started for like a week to use it, I already had 2 orders completed and already starting the third one. Just to find out later that my account is disabled and I needed to contact Amazon Support to cancel the order because I don't want to pay for it and then to see I don't get any bitcoins too. It's a pretty shady thing because they don't even tell me it's blocked. Just when I tried to use "I forgot my password" option it wrote "Your account is disabled"

Sent 12 hours ago an e-mail to their support, no answer until now. Users of this website are ok, the site itself and the support team are pretty bad...