Lucky I checked here first before sending them $2000 via bank transfer to buy some more BTC. I actually checked google and ended up here when I noticed that the bPay option was gone from the deposits section only directly to a bank account.
I had a small leftover balance of 0.39 BTC which I have organised withdrawal for. I've received the confirmation email that it is pending , so I'll keep you posted if it does/doesn't show up in my wallet.
Here's a quick transcript...
me.. "Previously I used BPay to deposit some cash. I can't see that in my options. Can you look into this for me please? "
igot.. Thank you for your email. We do not support BPAY option anymore. Hence you do not see it. Regards, Ash
me.. "And Prime Focus is the correct account to send it to now?
igot.. Thank you for your email. Yes that is correct. Regards, Ash"
Am glad that this post helped prevent another fraud, radicus. It's been more than 4 months and Rick Day/Igot still owes me money.