Well, there is not way around the customer service. I had an issue, too, some time ago and they need a few days to respond. Try it again and be a little patient.
Wondering if anyone can assist me here. I signed up for the Bitcoin-Scratchticket campaign and have met my requirements for posting, however i seemed to have forgotten my username/password to log in. Can anyone assist me on how to recover this. I messaged customer service and heard nothing. Thank you in advance.