this is at the top of their webpage in bright red: "ALL PRECIOUS METALS ARE DELAYED WITH VARIABLE ETAs. Please contact us for stock availability!" Also everyone might want to read the updated (on 9/15/15) terms and conditions.
i did finally receive my orders, but i am still concerned with Veldt's business practices. In their reply to me they let slip some interesting facts: They do not actually have gold and silver in stock ready to ship, they are playing middleman. When you place an order with them, they then place an order with their supplier. The supplier ships the metal to veldt, then veldt sends the metal to you. The problem is that most people think that veldt has the metal in their possession when they place an order, so it doesn't make sense to them why it would take so long to ship. This also leads to some interesting questions: why are they still taking orders, when by their own admission orders will be delayed by weeks or even months? What will happen when their suppliers stop shipping orders, will veldt make good on all the orders? Why keep taking order when you aren't sure if/when they will ship? They say they aren't going the way of coinabul, but the situation says otherwise.
For those who don't know the Precious Metals market is 1 big game of musical chairs, and the music is running out.
the last few weeks, shipping has slowed dramatically. Orders used to ship within 3-5 days of ordering, but now it's taking 7-14 days to ship. This isn't a good sign. I don't know why things are going the way they are with them, but I still have a bad taste in my mouth from getting fucked by Coinabul and don't want to see Veldt become another Coinabul. It would go a long way to ease the tension if Veldt would post something in this thread explaining themselves. it's at the point where i don't want to place another order until i receive my currently pending orders.
Thanks for your message.
We're definitely NOT headed where Coinabul went, and we are still shipping orders out, just a little slower. Our suppliers are out of almost everything. With the spot pricing rollercoaster that happened in August everything got sold out, and the mints can't keep up with demand. So, we're still here, still working, shipping everything as we receive it from the suppliers.
As of 09/11 silver is sold out and delayed until the end of September. Gold is delayed by about 1-7 days.
So sorry about the delays. We'll be shipping everything out ASAP.