Outsourcing is an acceptable business practice. In fact, the use of it is increasing in the world. Nothing wrong with it and in real life business management seldom has the skills themselves to run their IT department.
Good attempt, but I think this was a grab of another straw. This actually shows that coin management is applying progressing business practice in today's world and is not wasting their time on coding, but focusing on core business objectives (Toshidesk) while outsourcing the mundane tasks like coding to an expert since they cannot code themselves or is not skilled to do a good job of coding themselves. Play to your strengths. This is in line with articles like
this one from Harvard Business Review or
this one in Forbes or some expert advice
here and
here and I would say what coin management is doing here is the preferred strategy for MTR. Play to your strengths - if coding is not your strength, outsource it to someone whose strength it is. It is also re-assuring that management is looking to improve the wallet to better sync times etc. Imagine coin management did not care about the community and decided not to improve the wallet or worse to try and code something in themselves while their strengths are in charting modules or steering the business towards achieving the business objectives? That would have been unacceptable. Thanks for posting that and you should be happy for posting it.
To require coin management to also be devs for a coin to be successful is retro theory.