Yeah already contacted Bitmain (email) and DHL (phone)
Spoon was using DHL, never had an issue :/
Sucksssss
Had a similar incident when I received my S7 with UPS. BITMAIN didn't set up any sort of customs broker, so UPS phoned me a bunch of times until they got ahold of me. If the same thing is happening to you a phone call to DHL should sort it out, did anything come from phoning them?