Big Vern,

Got to this a few days late, sorry.

Thank you very much for your direct reply.  I am going to engage with the PW reset process now. The only reason I came on the forums in the first place is because the endless support tickets go nowhere. So, I will continue to post until the issue is resolved, at which point I will gladly give credit to you.


Ok, so, I'm letting you know here, and I will also simultaneously email you to show it is me making the request, and then shortly thereafter, I'm going to click the password reset button. You can know it is me, because I will be doing this from my same whitelisted IP which you can check against the deposit record you have on file (I deposited the coins from this same IP). You also have my pictures and ID( I can take another dated picture if you like), and my university email.

So, here I go. I will be emailing Cryptsy right now to confirm it is me. Then I will try PW reset from the whitelisted IP. Sound good?

Alright, lets go.