Thank you for replying mullick.
Do you have a link to your policy regarding the 3 free w/d transactions? I can't seem to find any documentation for that. Does the offer have an expiration date?
Im not sure if the documentation was updated on the site. It was only issued for users with a balance at the time of the fee change.
If you had a balance it should state on the withdrawal page how many you have remaining and an option to use one for the current withdrawal. They do not have an expiration date.