ShapeShift is 100% transparent and reliable, i dont see the reasoning behind your so called statement you just made. What is the point of stating that unless you have some kind of past with them personally...
People are often quite critical around here and I can say that I appreciate seeing a company that prides itself on being professional and open.
Was that addressed to me? Well, I am not critical about Shapeshift at all, I am critical to coin developers who do not understand that such service (ShapeShift) requires reasonable volume and buy/sell support to offer stable prices. In case of MTR coin it used to be 0.3 BTC to -90% and 1 BTC to +900% so it would be very hard offer reliable and stable such service for MTR. That's all.
Suspicious that people are "demanding" an automated exchange platform like Shapeshift.io so they can use custom exchange trading software, no?