any alternative exchange aside from cryptsy? i have transferred some btb to them but fail to appear since Tue, 22 Sep, already created support ticket.
I've only dealt with cryptsy, so I can't help with that.
I had a transfer go bad - it took 4 months to get it straightened out.
I generated a new cryptsy btb address and did a test transfer ( .5 btb) and it worked.
I suggest checking the address you sent to on
http://btb.cryptocoinexplorer.com/address and seeing if it makes it to that address.
Once you have that additional information, you can add it to your ticket thread
https://cryptsy.freshdesk.com/support/tickets and that might help speed things along.