I wanted to take a few minutes out of my day to chime in regarding HAOBTC support. I was missing a deposit (less than one BTC) last night and Eric replied within six hours and the problem was rectified. Not bad, in my opinion, for such a small amount of coin held in a "foreign" account.
I'm going to move some of my balance to the finance option within the month, as I feel that HAO will continue to see growth and provide quick support.
I'll do the same & say that several weeks ago I had a similar problem. Eric promptly replied & made sure the problem was fixed by the tech support/dev team. Good customer service.
It's good to hear they're taking care of issues! I'm mostly just wondering what happens if their mining income drops significantly.. like whether or not all current balances would be repaid.