I immediately submitted a ticket and wrote to support both to ask them to give me an explanation for this very strange phenomenon.
But no any response at all.
On Oct 7 2015, my account was totally blocked, no way to login.
excuse me but looks like you're a scammer...
1) you should contact
accounts@pokeram.com if you have any problems.
2) we received your email by our ticket system. you stated
asksisk@hotmail.com as your email.
we replied to you in the same day asking to send your personal data. you didn't reply.
if it's not your email, why did you set it as yours in the ticket?
3) your money is in your Poker Automatics account (5.000 PM + 9 BTC)
your account was temporary blocked for security reasons because someone (or you by yourself) asked to change your account data by email and skype.
we don't know it was you or somebody else.
we paid our real money to payment system account which was in payment details.
we have several operators in financial department and thousands of transactions daily.
hundreds of our clients change their data every day.
from our FAQ
https://pokeram.com/faqIve lost access to email, which was used to register in Poker Automatics. Can you change my email?
Send a request to Support. Please, specify your email, username and account number in the payment system, which was used to make a deposit.
Ive changed an account number in the payment system. How can I change it in Poker Automatics?
Send a request to Support via your registered email. Please, specify your username and a new account in the payment system.
Please also learn our Rules and Terms of Service:
https://pokeram.com/rulesClient's participation in Poker Automatics is completely confidential. Client doesnt need to submit any documents. - That's why we ask our clients to keep their information private!
The Client is obliged to store the login, the password and other personal data in full confidentiality.
The Client is responsible for maintaining the confidentiality of any login, password and other personal information associated with his account and for all activities that occur under Client account.
Please NEVER publish anywhere your Poker Automatics personal information (login, password, e-mail, e-currency account numbers).
If you invite referrals then you can publish your login but always hide your e-wallets numbers with *****!
To increase security, follow these simple guidelines:
- Dont share your login, password and other personal data with third parties
- Use strong passwords (letters, digits, special characters)
- Dont click on links found in emails from dubious recipients
- Use antivirus programs
We can't do anything if someone has all personal information about you and your accounts.
nobody knows your password.
even we don't know your password because it's encrypted.
usually we don't publish any client's data on forums but you already did it... so:
is this your data?
email -
asksisk@hotmail.comemail -
asksisk@yahoo.com.twPerfectMoney account - U9476692 (verified account with username Tsay)
PerfectMoney account - U8019013 (verified account with username Tsay)
skype - asksisk.tw
you should contact our fin.department anyway ASAP.
P.S.
you could not lose anything as you say in the topic.
your total deposits = 16600 PM + 11 BTC
your total withdrawals = 22395.7 PM (+7000 PM) + 8.43947 BTCwe have no any client who lost at least $1 in our program.