Just checked my Bitmain account and my order from 9/8 is marked shipped but UPS shows no such item in their system.
EDIT: wondering since they are talking compensation for being late if they have done just what someone else said about just printing labels. will watch my UPS account closely to see when the package enters their system.
Sounds as it very well may be another week before they ship.
Dear loyal customers,
We're sorry to inform you that we didn't make the shipment of some orders today as promised. When we did the last spot check, we found some issues which cannot be delivered to you directly, engineers are working on it now and
shipment should be arranged before end of next week.
Due to this trouble, we'd like to offer you the compensation following 97.5%*PPS payment according to the total hash rate of miners in order, starting from Oct. 11 Hong Kong Time, till the real shipping out date(which is not included), with electricity cost deducted at the price of $0.098/KWH.
The accounting unit is Bitcoin in the calculating, while USD is considered as a foreign currency. The day to day exchange rate will be get from Bitstamp daily average.
The final payment will be after we have collected your payment address, and we will inform you the way to confirm your receiving address with us.
After collect all the necessary info, we'll process the refund by batches, please wait for update patiently.
Apologize again!
Dear loyal customers,
We are sorry that the deliver of some of our orders has been delayed. We will give a form notice here regarding to this issue tomorrow morning, Hong Kong Time.