I sent a support ticket using the help on the website and within a day, support emailed back. I gave him the necessary information to log in and now I gained access back into my old account. If you are on this forum Mladen, thanks for your help!
I think Mladen = MICRO?
Support is great now, once seemed like an impossible mission.
Yes, that is me.

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Im doing support full time now 8-12 hours per day.
And in that time i mostly check for new tickets every 10-30 minutes. And respond when i see new tickets.
Im glad that people are giving positive feedback about support now

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We will do ours best to continue improving it...
Thank you.