I have similar experience with Cryptsy. Though for 0.75 BTC but same. And support disappeared 3 days ago. 7 days waiting...
I just don't have these issues with Cryptsy
I put 1.0 DASH in today and pull out 1.12..DASH a few minutes later
I understands it's less than $5USD
You think that maybe they are manually processing 'larger' amounts?
or worse
Using your coins to make 'money' for themselves?
anything is possible....
Or simply they ran out of XBT and LTC but not of DASH. I smell the ghost of Gox 2.0 here. The trick is to figure out what currencies they still have left, sell for those and get out. The fact that they locked Otoh's account is a real red flag. Mt Gox allowed me to reverse my pending CAD withdrawal, which I managed to convert to XBT and get out at a profit due to the Silk Road seizure in 2013. If they are in trouble they may want to prevent this kind of thing.