Ninjastic
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Re: Why my Account is Locked [ Help needed ]
by
notlist3d
on 14/10/2015, 03:22:33 UTC
Quote from: saturn643 on October 14, 2015, 02:06:20 AM
Quote from: notlist3d on October 14, 2015, 01:04:35 AM
Quote from: RoAnonymous on October 14, 2015, 12:54:29 AM
Quote from: Decoded on October 14, 2015, 12:48:09 AM
Quote from: RoAnonymous on October 14, 2015, 12:43:48 AM
Don't know why Bitcointalk admins are so busy or so rude ?
They can't even reply messages ? We are their member that doesn't mean we are their Slave..  Cry

admins get hundreds or maybe thousands of PM/email everyday. so its better if you can just wait for them to unlock your account if they see you really own it and the account didnt get compromised

They might get hundreds not thousands per day
And I already sent him details as he asked with writing a signed message to prove ownership.

I feel the same thing. He might be busy or because of hundreds of PMS my pm might get lost

I think you are underestimating the size of this forum.  I would say it's in thousands most likely.  They get reports of bad posts, spam, meta, emails, etc.   But there are multiple staff so it's split (not sure how it get's split).  But it takes a team to run the forums.

It is the biggest bitcoin forum by far.  And with that comes many many items needing staff.
Admins are the only ones that can reset passwords, and there are only 2 of them. They can't possibly be able to get to everything. Also, they probably get thousands of emails of random crap every day regarding the forum, so they can't possibly have enough time to sift through all of that to find your request. They aren't ignoring you, they just didn't get to your email or PM. I'm fairly certain that they also have real jobs, so they don't have all day to run the forum either.

One problem I have a feeling they have a problem with chances are a lot send multiple emails.  This is a compounding problem the more repeat emails the more time wasted. 

So when someone does not get password reset for example in a day or two, they send a email, wait a day or two send another... etc.  I have a feeling this happens a lot since things can take time with limited people who can fix the problem.