Are BTC withdrawals not working? I requested a withdrawal 2 days ago and it still has not yet processed.
Problem solved.
There were small amount payout reserved and it took the bitcoin wallet to stop payout.
As these days, bitcoin transaction is flooding, we had to increase the minimum payout amount and it made such problem.
Manual payout amount was 0.00001 and now it's 0.00005
Sorry for inconvenience.