I agree name calling is not going to help, and might as well stay cool and level headed. But Bitmain took a holiday during a batch before it was done. Understandable they would want time with family over holiday, yes hard to fault the workers there.
But the compensation they have mentioned is pretty horid. They waited and released it during a weekend, which I think was done so they did not have to hear be at work during first wave of angry customers.
What do you think they will learn from this? i mean they learned they can do low compensation, and little communication. I don't think it was a good learning experience.
I have no idea what was "weighed" in their mind when deciding shipment dates. It's actually quite possible they did not take the time to do quality control checks the way they should have because of less employees due to low bitcoin price. They may have "intended" to have a certain number of rigs manufactured and shipped before that holiday but ran into a series of unfortunate events. Which ended up going all the way to the holiday.
In the future, I believe they will allow extra days for possible "unfortunate events" [That do not fall during a holiday]. As for "... they learned they can do low compensation," I have not seen the compensation yet. So, I'm not going to comment on the compensation until it is delivered to those who deserve it. This compensation may also include a $100 coupon for each rig that was ordered. If one cannot use the coupon, they can sell it.
I realize everyone does not have the same situation. Some have free power and I can see where the compensation would not be as attractive to them as it would be for others who may pay $0.10 kWH. Those people would have to decide for themselves if they wish to continue business with BITMAIN in the future. If they do wish to continue business in the future, it does not help them in the least to be rude.
I personally feel we should be allowed to get the rigs for the same price as batch 3. Will the compensation with possible coupons be close to that? Only time will tell. I'm not going to draw conclusions until compensation comes to pass.