Same thing happened to me yesterday. password on one account stopped working. I had to reset it to get in. A withdrawal from before the reset for 1,000,000 CSC is still stuck pending going on 46 hours now.

I submitted multiple support tickets on this with screenshots of the withdrawal page and Joyce just tells me she can't locate the withdrawal in the account and closes the ticket. OMG...

Anyway, was asked to submit another ticket using the email associated with the account. So now we're trying for a third time.

I also have another friend that just told me that his 120k CSC withdrawal is stuck pending as well. It's mind boggling how bad their software must be if this isn't deliberate.