They were always a very terrible exchange. I have never liked them. My first BTC transaction went from the exchange where I bought my bitcoins to the Cryptsy and it was stuck, for 48 hours. After there wasn't a single time that I have used them that I didn't have a stuck transaction.
At the end, I just stopped using them altogether. I never understood how such an irresponsible exchange had so much volume. I wish people that have their funds there good luck in withdrawing them.
Well, as someone who has been trading over there for a while, I will say that Cryptsy has, thus far, made things right for me in the end, so my complaints don't stray too far from what is happening at this juncture. I undertstand your situation would have been frustrating, and their current users' similar frustrations are fully driving Cryptsy's current problems. They really need these frequent withdrawal issues to stop, and they desperately need to put their main focus on extremely BASIC things simply working there, the way those basics almost always work at other exchanges. In fairness to Cryptsy, they are adament about using cold wallets to secure people's coins, and that does lead to more human interaction being required when withdrawing. All that aside, however, the problems have been non-stop for a while now, and using cold wallets is no excuse for how bad things have been.
I will add that the withdrawal I was complaining about in th OP did finally come through. I hope that gives hope to other people having issues. I'll keep everyone posted on the status of more withdrawals as I attempt them.
I understand you! I would be going nuts if this was happening to me! I hope you will get all of your money, out of there, not just you, but everyone, and that they (Cryptsy) will honor their customer funds even though they are in the deep apparently with the federal investigation, etc.