Re: [WARNING] MtGox gross incompetence in properly handling sensitive AML info.
Charlie,
Instead of sticking up for your buddy at Mt Gox maybe you could message them and give them a lesson customer relations, which you and your team seem to do so well (seriously) in responding publicly to customer issues.
I find it surprising that you've now responded several time to this thread and we have yet to hear from Mt. Gox.
Is is a slow days at the office?
Instead of sticking up for your buddy at Mt Gox maybe you could message them and give them a lesson customer relations, which you and your team seem to do so well (seriously) in responding publicly to customer issues.
I find it surprising that you've now responded several time to this thread and we have yet to hear from Mt. Gox.
Is is a slow days at the office?
See below....
Agreed. I'm not defending them. Just saying, shit happens. We are not perfect.
Thanks for the kind words about our customer support
Right now, its 2am in Japan, thats probably why we have not heard back from them.
I did tell Mark that he should see this thread, and gave him the link an hour ago.
It's a crazy day at the office!!
Are you responding in an official capacity as a member of the Bitcoin Foundation.
Just curious.
lol, no.
If I was, I'd sign with "Charlie, Bitcoin Foundation"
-Charlie, BitInstant