I just visited the site, web design is standard, but it's poor content, the information about the site is not available, nothing FAQ there, no contact. It's fishy i think, i will not risk my money there.
Your opening thread is poor too, nothing make me impressive.
Sorry to hear that. Completely, get that there isn't much content. It's not our intent to keep it like that forever. We don't have a FAQ page yet but there is a support button at the bottom of the page. Again, sorry. Hopefully, we can change the way you perceive us in the future.