See Coinbase response below.
1. I never got emails from the on 2/16 or 2/23
2. If there were a "high volume of transactions" that something funny is going on b/c that was not me
I will respond to her and answer her questions and report back
NOV 05, 2015 | 09:41AM PST
Danielle replied:
Hi [anonymized],
Danielle here, with Coinbase Compliance. On February 16, 2015, we sent you a request for additional information regarding your Coinbase account as part of a routine compliance review. We followed up on our request on February 23rd, 2015, but did not receive a response. Accordingly, your Coinbase account was restricted pending your response.
I have gone ahead and copied our request below, for your convenience. If you would like to continue using our service, please respond at your earliest convenience:
During a routine review, we noticed your account has conducted a high volume of transactions. Please know that we are required by law to periodically review high volume accounts as part of being a regulated Money Service Business.
In order to assist in this process, please provide the following information within seven (7) days to avoid disruption of service to your account:
- Please identify the email addresses of any additional Coinbase accounts you may own
- Briefly describe the primary use case for your Coinbase account
- Describe the source of the bitcoin being deposited into your account that was not purchased through Coinbase
- Identify the source of funds for your purchases of bitcoin
- Elaborate on the nature of your outgoing transfers and what service(s) they may be related to
If you would like to discontinue service, an easy way to clear out that last bit of money without having to deal with fees would be to donate your remaining bitcoin to a non profit that accepts bitcoin such as Khan Academy. Kham Academy is a non-profit aimed at providing a free, world-class education to all. To donate, direct your remaining bitcoin to donate@khanacademy.org via the Send/Request page. Please specify the amount youre sending in BTC, rather than USD. For example, if you have 0.00009732 BTC in your account, and currently that equals $0.06, enter 0.00009732 in the BTC field rather than 0.06 in the USD field. Once your accounts balance is at 0, head back to https://www.coinbase.com/settings/security_settings and scroll to the bottom to close your account.
I hope that helps! Should you have any further questions or need anything else, we are here to help.
Thanks [anonymized].
Respectfully,
Danielle | Coinbase Compliance