Sometimes customers will fill out the order form as many as six times as they change their mind and then pay for the one they finally decide on
Well that is good news. Maybe you guys could add a ticker to the website "now filling order 8532" "now filling order 8533" lol
I Think you guys will get a whole new wave of orders as soon as you start to ship.
Actually, we have a daily blog from customer service that gives exactly these updates as product ships out the door.
https://forums.butterflylabs.com/blog.phpKeep in mind there's a lot of froth and heresay in the forums about BFL, but I think you'll find that our customer service is excellent after having properly staffed up over the last 12 months. We have a large team focused on serving our customers.