Hi there,
I've got my premium card some time ago, ordering and shipping worked really well. The card arrived some days later with express shipping!
The card top-up works fast and flawless too. Paying with it (MasterCard) also works really good.
BUT: They write that there is no "Card Load Fee". Maybe that's true, but the top-up exchange rate is always exactly 3% under the average USD exchange rate. And I'm not even talking about the ANXBTC EUR rate on bitcoinity that is also 1% above the Kraken rate. So combined with the bad MasterCard rates the fee for using that card is 3-5%. Well, at least that looks like a solid business model for ANX and MasterCard (or Sura Global).
I came here to explain exactly that. I don't have a debit card but saw the hidden fees. At this exact moment, rates are:
Bitstamp BTC price is @ BID 331.65 - ASK 331.95
ANXBTC BTC price is @ SELL (how much they pay for your BTC) 324.00 - BUY (how much YOU pay to buy BTC from them) 354.88
The only service they offer that I would consider is the debit card. You put BTC for free, convert to USD @ 3% exchange rate fee and spend online. Useful when you cannot buy stuff cheaper directly with bitcoins.