If your bet status is "Settlement in Progress" it means that we are waiting for your initial bet transfer to have 1 confirmation in the network, before issuing the payout. This is required to ensure that we actually received your initial wager.

Usually, it takes a few seconds or minutes for your initial bet transfer to have 1 confirmation, so by the time your bet wins, it should get paid without delay.

However, it might take longer for your initial bet transfer to have 1 confirmation if you did not pay the required transactional fee for the transfer, or if the transaction is non standard, or if you were spending unconfirmed coins. In such cases there is nothing we can do but wait. Your bet will be paid out automatically as soon as your initial bet transfer will have 1 confirmation. You can monitor the status of your bet transfer in the blockchain.

To prevent from such payout delays, be sure to send your wagers from official wallets while paying the required transactional fees.

We highly recommend that you send your bets from our new playing wallet.

It's instant and free and will ensure that all your bet transfers arrive, confirm and settle without such delays.

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