So most Cryptsy issues stem from the original legacy code which has grown into a beast, and slows down everything. There was always a plan in place to rewrite it but it meant essentially redoing everything. The UI changes were the beginning of that process.
There is not anyone in charge of PR used to be my job. I am pretty sure Vern is currently in China which may be the hold up.
Is BigVern the author of the legacy code? Does Cryptsy have anyone else working on that code? Is there actual work going on to "redo everything", or at least to patch it up to run faster, add more hardware, etc? Or is it just stalling and hoping for the best? (that's I think the impression we all get, which gets us back to the communication issue).