Hello all,
can anyone tell me how I go about changing my "locked" withdrawl address for Scrypt.cc? The wallet address that is there is no longer active/in use and I need to change it to a different one that I do still use but since it is "locked" I can't find out how I can unlock it so that I can put in a wallet that still exists. Anyone have any clue how I can do this?
Thank you in advance for any useful help.
AJ Morin
Hey AJ,
your best bet is to submit a support ticket containg your security information that you provided when creating account: name, phone number, secret questions and in that same message provide the btc address that you want your withdraw address changed to. It might take some time, ticket might get deleted several times, submit new one then. Don't flood the support messages, submit only one until it is solved or when it is deleted submit another one. Sadly support is on the low side of things, close to non-existant but from time to time they do solve some tickets.