Hi,

As you can see from BitVPS.COM, our billing system is wonked!

We transferred to a fully automated billing system but it doesn't work with the way we do our nodes.

We allow customers to select which node/location they want and the system has no concept of this, it just transfers you to the lowest usage node.

So right now we're split between two billing systems, one with orders on the new one, one with orders on the old one.


Had you contacted sales@bitvps.com or james@bitvps.com, you would've been accommodated.

I can still help you, we dont need to 'keep' your money, we're here to provide a service.