Pay more attention to their hot wallet.
https://www.walletexplorer.com/wallet/Cryptsy.comhttps://www.walletexplorer.com/wallet/Cryptsy.com-oldFrom the looks of it, the only times people have been able to make successful withdrawals is when someone else makes a big enough deposit to cover an outgoing transaction. It's not so much that things are getting "stuck", they're just pending for there to be enough money in the wallet to actually make the transaction.
https://www.walletexplorer.com/wallet/BTC-e.comCompare that with another exchanges hot wallet, which is constantly being topped up with fresh money from the cold wallet as required and always has sufficient balance to cover even very large withdrawals with tens or hundreds of BTC on hand.
So, why is the Cryptsy wallet never getting above dust levels of balance? It's only been above 1BTC a couple of times in the last week, and even then it is instantly drained by users trying to exit.
A different takeaway of course is that this reveals that Cryptsy is running like 400 coin daemons on a single server, but that's probably less interesting.