THE POSITIVES
1. The blue colour on site is neutral which should be inviting to everyone
2. You amoung the few who allow people to buy bitcions via PAYPAL big big plus
3. Your site yours SSL which is another plus in terms of security to us the users
4. The user interface is so easy to use
5. 13 languages available.....wow you really mean business
6  You have diversified into selling of bitcoins and backed this by providing an exchange directory for whoever wants to sell thier bitcoins


ADDITIONS
1. 24/7 available customer service would be a great addition
2. People spend more time online so a twitter hundle or facebook page would be good to tell people out there how legit your are

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