4 days have but my withdrawal request still pending..already emailed you but no answer

sorry, that is our weekend. we will check right now.
There is some problem while checking the wallet..please see there error "Get Data timeout error,Check network connectivity"
All other things are working in app just can't check wallet.

Thank you very much for your feedback . You can use your register email send a message to
fanny@btckan.com,with your Bitcoin Kan ID and your phone number in it~ We will check the problem in backstage as soon as possible. Hope my answer can solve your problem.
