Hi,

The concerns you are expressing are to be expected given the extensive delay and I do once again apologise - any kind of fiat withdrawal delay does not look good.

I have been advised that our payments partner is working through the payments today so all the payments should be processed by end of day, maybe tomorrow at the absolute latest. Then as long as your bank has processed and updated your balances, you should see your funds.

We do not fully automate the withdrawal process for security reasons.

Do continue to comment whether you have received your funds or not.