As I mentioned before I also had trouble getting BTC out (a much smaller amount). I finally ended up buying dash and moved it out in a series of small withdrawls.
All our pool funds have been frozen at Cryptsy too, all emails / requests / tickets did not turn out to be of any help, it seems like they're just trying to gain time. We had to stop operations completely because of this unfortunately.
They did send 100 DASH & 3.4 BTC to me just now, only 900 DASH & 70 odd BTC to go, so it doesn't seem like they plan to steal them, just hopeless communications and support, plus dysfunctional withdrawals process.