How i can get in contact with someone from the staff?
I'm waiting almost week someone to resolve my ticket (ID 3961)
I wrote here PM to Stunna, but he didn't answer me
The best and most efficient way to ask for help now is to log into your PD account, then use the HELP button in the upper-right corner to submit a support ticket. That will reach the support team a lot faster than sending PM's here on BitcoinTalk or sending emails. Submitting a ticket on-site via the HELP button is the preferred method for most users to get support.
Any idea how long i should wait for answer?
i'm waiting since 30.11.15
2 days ago i sent more one ticket and still no answer
If you don't have luck with support ticket and Stunna are not responding yo your PM (to be frank, he might miss it - I guess he receives a lot of PM).
Your second best option is to spam this thread Stunna eventually will see your post and will be able to help you with your problem.