Please explain why you feel that they have orphaned their own support thread?  Nobody has been disrespectful (except for you), nobody has been rude (except for you), they have literally said that they thought that all of the comments were "pretty cool" and encouraged players to ask questions.  One question was asked that they legit couldn't ignore and continue unphased...so they left. 

Also you still have avoided the question on what your name on Betcoin is.