They already confirmed that I made a deposit of 0.2
BTC, yet they point towards a Withdrawal I never initiated.
Here's your transactions:
{
"0": {
"address": "13cpccyfKfZtGXX5feYjxpzLScSeaJwN3m",
"category": "receive",
"amountInSatoshis": 20000000,
"time": "2015-12-09 21:13:17",
"timereceived": "2015-12-09 21:13:17",
"txid": "44596675705175fde6de5248988244759d7e5d8d69bb54f30a722fc74af3cf55",
"confirmations": 10
},
"1": {
"address": "1QKvWJPi8RjJZ7y6oSASpUA6nQChog7LcD",
"category": "send",
"amountInSatoshis": -19990000,
"withdrawalFeeInSatoshis": 0,
"time": "2015-12-09 22:06:48",
"txid": "99ed4bdf18dacaf090f280739d2cc7ee70ae7d2ca1848465099313386bd99f5f",
"confirmations": 10
},
"queryTimeInSeconds": 0.0208
}
So the point is simple: A deposit was made and confirmed by both parties, a company can't just say someone on the other side of the world withdrawed your money but we can't provide any information on how it happend or who did it.
So unless they come with any real facts that they did not steal the money themselves this can be considered as digital fraud/theft.
The fact that they are not even willing to help at all so far says enough in my opinion, there are alot of people experiencing the same problem and the company just points at us saying all our computers were somehow compromised in the past few days while nothing wrong is happening on their side.
Complete bullshit in my opinion, I use other sites and wallets with alot more Bitcoins in them everyday and everything is perfectly fine and secure.
Update: Issue has been Solved, SatoshiDice has refunded my original deposit and a compensation for things going wrong when the deposit disappeared