Did you see the new message which pops up when you go to their site?
Thank you key!
IMPORTANT
Please remember, we NEVER send the escrow's payment address via email. If you receive a bitcoin address via email is being victim of a scam with a spoofed email address.
Unsure this message from BTCrow is new or helpful, hopefully they will update & amend their protocol asap. It is clear they still only worry about the receipt of payments to them & place no priority to see the payout reaches a legitimate address. Further, the frauds/hackers are privy to their bogus service which fails to safeguard funds and are able to take full advantage. Indeed BTCrow is either a selective scammer and/or utterly incompetent.