Post
Topic
Board Announcements (Altcoins)
Re: HoboNickels - HBN - High Fast Stake - Version 1.5. Come on in the water's fine!
by
sandpaper
on 14/12/2015, 20:08:12 UTC

I have a major issue with Cryptopia that I hope isn't their fault. When I go to the settings page and try to change anything, it says I need a 4-8 character pin. I see no place to enter a pin. This gives me a red flag.
Hey mate I'm an admin at Cryptopia and did you ever set a pin for your account? Cause I know that people can set a pin number that needs to be entered for all sorts of things like whenever I log into my Cryptopia account I have to enter my 4 digit PIN after my login and password are entered.  If you don't remember if you did or not just open a support ticket and I'll make sure that I bring it to the attention of the owners ASAP to help you get the problem fixed Smiley Cheers

That's the thing. I didn't set any of that up and it only appears on the security page.

"The pin must be between 4 and 8 digits." is exactly what pops up

There isn't even a spot to enter the pin. Is chrome not good to use on the site?
Hmmm that's super weird cause I use chrome and I'm on the site right now as I type this.  Best I can suggest is to open a support ticket and I'll pass the message along to the owners about the problem you are having so they will look into it as soon as they are around Smiley Cheers

Can you do me a favor and take a screenshot of where your area to enter a pin is? Delete all personal info obviously.
Well that wouldn't help you cause I only set my PIN for when I login so that's the only time it asks me to enter it is right after I enter my email and password then the same screen pops up with verify your PIN and another box and I enter my PIN.  That's the thing is in the security features you can set to only have to use your PIN at certain times like when you login, deposit, withdraw, tip or etc etc.... So unfortunately taking a screenshot of when it asks to enter my PIN wouldn't help you but I mean if you really really want to see it I can do it.

Cool I'll make a new account and see how that works first.