Appears to be a few losses, maybe a reversion to earlier point due to database reset/backup ?
Exactly, unfortunately.
IMPORTANT COMMUNICATIONDatabase is back online, we had to use our last backup for it. (14-15 hours ago)
If anyone are missing deposits or your buildings are gone, send an email with:
- Username
- Issue description
- Deposits txs
- Every useful information
NB We have currently more than 100 email to reply right now.
Please be patient, your problem will be solved/fixed, we need just time. 24-36 hours.
Sorry again.
Email: support(a)bitfactory.co