Just send short friendly message if they can cancel your pending withdraw. Other alt coins are still able for withdraw best to take your coins out even with a small lose.
Yeah I was thinking to change my btc to another coin, then withdraw on bittrex but I dont trust them anymore so fuck it.
They answered my ticket to reactivate one of my account in like 5 minutes. It was Leah that made the call, the ''leader'' of cryptsy, but strangely, no answer about the pending withdrawal and got locked on chat. I saw a lot of people complaining on the chat about the same issue and they got ban as well.