I sent you multiple PMs asking for compensation for shipping regardless of our discussion of refund that you agreed to. 16.xx BTC was your own quote, not mine.
I am still waiting on the 5970, that refund should have never taken place until I received it. Same goes for the BFL Single refund, it should have never been granted until it is a confirmed RMA. I have shipped multiple GPUs and never once had a problem. In fact most have said they were packed extremely well. Your package was tossed around twice as much because I had to ship it twice due to the fact you don't know your own address.
You have an address to send BTC to