For those, who did not read before:

"Sometimes deposits or withdrawals can be delayed for technical reasons. It's normal.
Contact us if you will have any problems or if your payment is delayed for more than one day.
Thank you."

Contact us means use the support form.

For the current moment all payments are paid. If some payments are pending, or you did not cannot your deposits or withdrawals, the problem is 99% on a BTC server side. Most likely BTC software crashed or something. After the problem is solved, your payments will be processed. All payments are in database and all payments are always processed.