Disclaimer: I'm not an admin just a user.

From my experience cashouts are received in a 24 hour period, so if you cashout at 1pm you should see it in your account the following day at a time after 1pm. This is also completely dependant on the volume of cashouts requested from the site and any back log still being dealt with from the admins holiday over the xmas period.

I've found a little bit of patience is welcome and being calm about it leaves you less stressed

PS: if you click on the cashouts tab you can look for your address in the blockchain.