RJF, it is frustrating and I know that you have been one of their staunchest supporters and defenders. No matter what their issues are, there are always multiple options to solve those problems. Not communicating with their customers is probable the worst of all options.
I couldn't agree more with you. Cryptsy was a good exchange but always provided poor support. As a user, I always felt like: We don't need you, we don't care if you are satisfied or not.


Not sure how serious the first statement is...