This is a project technology guys. It's custom made. This is not them slapping together some GPU/FPGA parts and selling them as a package. It's an entire project. The only thing I would begrudge them for is not giving a more realistic shipping or completion date.
Even with FPGA units they had horrible shipping delays, still do for all I know, so it is not like people should have expected anything different with ASICs it seems to be SOP with this company.